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First Visit
We are always excited about meeting new patients
during their first visit to our office. Your initial
appointment will consist of a thorough examination and a discussion of
potential treatment options. This important visit will give us
insight into your orthodontic needs.
During the initial examination for each patient, we will address the
following questions that cover the basic orthodontic treatment. We
encourage you to ask questions as well.
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Is there a condition
that orthodontics can address?
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Is treatment needed
now, or should treatment be delayed until appropriate growth, tooth
eruption, or other factors have occurred?
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What treatment
procedures will be used to correct the problem?
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Do any permanent
teeth need to be removed?
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How long will
treatment take?
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How much will it
cost?
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What are my payment
options?
We will then discuss treatment options, time
frames, and financial arrangement. We insist that our patients
leave the office with a clear understanding of their specific needs,
what the treatment will consist of, and how long it will take. Also,
we will answer any additional questions.
Please assist us by providing the following
information a the time of your first visit.
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Any panoramic x-ray taken within the past
6 months
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If you have
orthodontic insurance, bring your insurance card providing this
information, this will save time and allow us to help you process
any claims.
Please alert our
office if you have a medical condition that may be of concern (i.e.
diabetes, high blood pressure, artificial heart valves and joints,
rheumatic fever, etc.) or if you are on any medication (i.e. heart
medications, aspirin, anticoagulant therapy, etc.)
Appointments
If for some reason you cannot make it to your
appointment, please contact our office at 865-522-7572. By
doing so you allow another patient to use that time as well as
reschedule your appointment. If it is after hours leave your name
and number and a brief message on our answering machine and we will
return your call in the morning.
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Insurance
We are participating providers for Delta
Dental, United Concordia and MetLife, and Renaissance. As a service for our
patients, we do file all orthodontic claims. In general, as
long as a patient's orthodontic provider is a PPO, their coverage is
the same whether we are in or out of network.
Financial Options
Financial considerations should not be an
obstacle to a beautiful smile. Therefore, our practice offers a wide
range of payment options. Financing with no interest can
often be arranged. In addition, we can arrange a monthly installment
plans. Many orthodontic problems require only limited treatment. The
cost of treatment will vary, depending on the severity of the
problem. Our treatment coordinator will work out a plan suited to
your individual needs.
For your convenience,
we offer several options for payment;
Automatic debit from checking accounts
Cash
Check
Credit Cards
Care Credit
We deliver the finest care at the most
reasonable cost to our patients. If you have questions regarding
your account, please do not hesitate to contact us.
Need a link to care credit?
www.carecredit.com
 
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